Metro provide Remote testing in select states. This option allows the tester to take exams from home or office. The requirements are more strict than in person testing so make sure to read the rules and technical requirement before scheduling an exam.
Here is a sample of the testing rules for remote testing:
What Is It and How Does It Work?
Remotely Proctored exams is a new service to complete your testing needs from the convenience of a location of your choosing, usually your home computer or an employer's computer. In brief summary, you will:
- Select and pay for the exam you want to take (on this Metro Institute website)
- Schedule a testing session with Metro Institute's technology partner Talview
- Perform a "pre-flight checklist" (e.g., test your webcam and microphone)
- You will receive an invitation email with appointment details and a link to your exam session.
- Log into the testing environment in the presence of a "live proctor" who supervises the testing session *
*The proctor can see both you and your computer screen and is available for questions/assistance via real-time chat.
Technical Requirements
Remotely proctored testing has unique requirements and is designed for the candidate with strong computer skills and experience:
- A late model Windows or Macintosh laptop or desktop - fully updated, with no scheduled operating system updates to be completed. Macintosh users must use Chrome or Firefox; Safari is not supported at this time. Safari is not supported at this time.
- Supported browsers are the latest versions of Google Chrome, Mozilla Firefox and Microsoft Edge. Internet Explorer, Safari, Opera, etc. are not supported.
- A reliable Internet connection with a minimum speed of 1 mbps.
- A webcam, microphone and external speakers (no headphones or earbuds!). Most webcams come with a microphone. Most laptops have a built-in microphone and webcam.
- Your webcam must be sufficiently "mobile" to provide a complete 360-degree environment check. For example, if you have a laptop, you will be asked to pickup your laptop and scan the room; if you have a desktop webcam, you can pick up the webcam only and scan the room. IMPORTANT: A PC with no webcam will not qualify for a remotely proctored examination!
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Not sure your computer meets the necessary requirements? CLICK HERE to run a precheck for system compatibility, webcam, microphone, etc. Note: You can enter any name and email address to perform the test. |
Identification Requirements
Candidate must provide a valid and non-expired government-issued ID to be photographed by the proctor. Example of valid ID Proof : A government-issued photo identification: Original, unexpired, current photographic identification that clearly depicts the examinee, and is obtained from a governmental agency, including state driver's license, military identification, passport, state-issued identification card, or federal agency identification. The candidate must be at least 18 years of age.
Testing Environment - Requirements, Conditions and Rules
Required to Test:
- Candidates are expected to login on time for the testing appointment. You may log in up to 30 minutes early. Failure to join on time or joining the exam after the session has started will result in the exam being terminated with the appropriate note capturing the time stamp. Late or no show appointments will not be refunded.
- Candidate must provide a valid and non- expired government-issued ID to be photographed by the proctor. Example of valid ID proof : A government- issued photo identification: Original, unexpired, current photographic identification that clearly depicts the examinee, and is obtained from a governmental agency, including state driver's license, military identification, passport, state-issued identification card, or federal agency identification. The candidate must be at least 18 years of age.
- Candidate must insure the absence of all exam materials, scratch paper, writing utensils, notes and readily accessible books. Candidates are allowed a simple four function calculator only.
- A functioning camera such as one built into a laptop computer or a USB web camera attached to your personal computer (PC) capable of providing the proctor a view of the entire testing room. This is referred to as a 360 degree view.
- A functioning built-in or external USB microphone.
- A private testing area free from interruption and absent of other people.
Prohibited Items:
All cellular devices, smart watches, Bluetooth devices (including earpieces and headphones), and other computers except the testing computer are prohibited.
A simple four function calculator is permitted.
The following items are also prohibited: watches, fitness devices (e.g., Fitbits), backpacks, purses, bags, sunglasses, food or drink, scratch paper, training aids, pencils, pens, tissues, hats, earmuffs, scarfs, umbrellas, medications (inhalers or diabetic items are exceptions), coats, jackets, keys, and work ID badges. All exam materials, scratch paper, writing utensils, notes and readily accessible books are prohibited.
The Testing Room:
The test candidate must have complete control of the testing environment and the testing room/area must conform to the following standards:
- It must be a private area that no one else will access for the duration of the exam.
- The testing workspace must be free of all items except the keyboard, mouse and acceptable calculator.
- If a desk phone is present it must be disconnected.
- If there is a whiteboard with writing on it in the testing environment, the candidate must erase the whiteboard writing when instructed to by the live proctor.
- The test machine must have only the test window active. All other windows/tabs must be closed (not minimized).
- The candidate cannot wear headphones or ear buds and cannot have them in the testing room.
- The camera view should be such that the candidate is always visible and has the correct zoom. The proctor is expected to check this during the onboarding and the test taker must ensure the correct zoom is maintained for the duration of the exam.
- The room lighting should be adequate to see everything clearly during the 360 view as well during the exam.
- The candidate must test in the room where they completed the 360 view.
- The candidate must be able to demonstrate the testing environment is free from prohibited items and provide an adequate 360 view for the proctor to make a determination of acceptability of the testing space.
If you cannot provide a testing area that meets these conditions above you should not schedule a remotely proctored exam.
Testing Rules and Termination Events
Testing Rules
Committing any violation or failing to maintain the required conditions as listed below will result in the immediate termination of your exam and count as an exam failure. All exam terminations for committing any of these acts or violations will be reported to the OISC immediately.
- Candidates indulging in improper behavior -- e.g., opening websites with explicit content, making lewd remarks, cursing or engaging in other unseemly behavior as determined by the live proctor -- will result in the termination of the exam and the exam will be counted as a failure.
- There will be no breaks in the test process and the test is to be completed in one sitting. Leaving the testing room during an exam will result in disqualification.
- Moving out of camera view.
- Camera or microphone failure.
- Lighting should remain good throughout the exam as was recorded during the 360 view.
- Candidate must maintain the internet connection for the duration of the exam.
- Candidate must ensure TV's and radios remain off for the duration of the exam.
- Detection by either A.I. or the live proctor of another person(s) in the testing area, regardless of age or intent.
Exam Termination Events
Committing any act or violation as listed below will result in the immediate termination of your exam and count as an exam failure. All exam terminations for committing any of these acts or violations will be reported to the OISC immediately. Committing any one of the acts in the list below is considered cheating and will result in a report being submitted to the governing agency for remedial action.
- Failure to follow the instructions of the live proctor.
- Failure to provide a 360 camera view of the testing area when requested by the live proctor during the exam.
- Detection by either A.I. or the live proctor of another person(s) in the testing area, regardless of age or intent.
- Detection by either A.I. or the live proctor of talking, by either the examinee or another person(s), this includes reading exam questions out loud.
- Camera failure, deliberately turning the camera off, blocking the camera or moving the camera (except as instructed by the proctor).
- Microphone failure, deliberately turning the microphone off or blocking the microphone.
- Detection by either A.I. or the live proctor of any attempt to capture, record or retain any exam items in any manner.
- Candidate using any app or program on the local computer other than the designated testing interface.
- Candidate attempting to gain access to the internet during the exam on the testing computer or any other device.
- Candidates indulging in improper behavior -- e.g., opening websites with explicit content, making lewd remarks, cursing or engaging in other unseemly behavior as determined by the live proctor -- will result in the termination of the exam and the exam will be counted as a failure.
- Candidate should remain focused on screen for most of the time. If found looking away frequently while responding to a question, proctor should warn the candidate to not look away from the field of view. Failure to stop the behavior will result in the termination of the exam and be recorded as a failure.
- Candidate attempts to instant message via any app such as Skype, Hangout, WhatsApp etc.
- Candidate uses any other calculator other than a simple 4 function calculator approved by the proctor prior to starting the exam.
- Proctor must be able to see the candidate's eyes and direction they are looking. Proctor should warn the candidate to move back into view or correct the problem. Failure to do so will result in the termination of the exam.
- Candidate attempts to access another computer or device in the room for any purpose.
- Candidate has in their possession or attempts to use a telephone for any purpose.
- Candidate attempts to photograph, record, take screenshots or a print screen of the exam.
